Cleaned, Authenticated & Free Shipping!
Shipping Policy
The Noordhoek Vintage team works hard to get your order right to you as soon as possible. Although we cannot guarantee a fixed shipping time, we can say that every order is shipped with care and speed. Our goal is to ship every order within 1-3 business days. If we are unable to ship your order within 5 working days, we will send you an email with further information.
Your tracking number is sent when your order ships and will start to work once your parcel has entered the postal network. Please check your junk/spam folder if you do not receive this. The shipping confirmation email comes from the shipping service in question.
Noordhoek Vintage does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect.
FREE SHIPPING
Free shipping is only for orders from the European Union and are shipped with our national shipping service (PostNL). PostNL is the Dutch postal service that works with other postal services worldwide. It is affordable and very reliable.
DHL
We ship with DHL, this service is only available for the European Union and is available for the fixed rate of €9,99.
GLOBAL SHIPPING
For worldwide orders (outside the European Union) we use PostNL, the Dutch shipping service. This service works with national postal services worldwide and is known for their reliability. For GLOBAL SHIPPING we use a fixed rate of €25,- regardless of the country where you order.
If you have not received your order within 15 working days, please contact us!
Return Policy
At Noordhoek Vintage we offer a 14 day returns policy…
For a valid return, you must return the item(s) within 14 days of receiving your order. Please send us a heads up, you can do that by making contact. You will need to cover any return shipping costs. Noordhoek Vintage will only refund the return costs if it concerns an error on our part. You can read more about these errors in the disclaimer.
Any item remains your responsibility, we cannot be held responsible for any lost items and we will not give a refund for any item which is not in the same condition as when sent. Clothes are sent with a Noordhoek Vintage clothing label, if this is missing we cannot approve the return.
After receiving the returned item(s), we will refund the purchase price as soon as possible. We aim to do this within one week.
If you have a question about shipping or returns, please do not hesitate to contact us!
RETURNS ADDRESS:
Shippingname: Noordhoek Vintage
Street + Number: stelleweg 2
Postal Code: 4481 NA
City: Kloetinge